Why DMA
Focus on the Five Cs
We practice what we preach and our Five Cs are key elements of our success and at the core of what makes us better. You cannot manage what you fail to measure; therefore, we measure each component and manage with extreme detail and integrity every day.
Claims Process
Cycle Time
Consistency
Customer Experience
Cost Control
Our Mission Statement
DMA Claims partners with our clients to build low-cost claims models. This is done by providing intense management oversight as a means of proactively driving claims process, cycle time, consistency, cost control and customer experience for our client’s policyholders. The result is the highest quality claim product in the marketplace.
550 N. Brand Blvd., Suite 1110, Glendale, CA 91203
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