DMA is a claims support organization offering services nationwide.
We specialize in Auto and are composed of two divisions: Claims Service Solutions and Independent Adjusting Services.
Our Claims Service Solutions division was born in the 90’s and has grown to become a top provider in the industry. We offer cradle-to-grave claims handling as well as customized solutions with a variety of stand-alone services. Our strategically placed claims service centers allow us to handle claims in any time zone, nationwide. Our claims staff is composed of experienced multi-line adjusters and onsite management teams with a large percentage of bilingual representatives.
Focus on the Five Cs
We practice what we preach and our Five Cs are key elements of our success and at the core of what makes us better. You cannot manage what you fail to measure; therefore, we measure each component and manage with extreme detail and integrity every day.
Our Mission Statement
DMA Claims partners with our clients to build low-cost claims models. This is done by providing intense management oversight as a means of proactively driving claims process, cycle time, consistency, cost control and customer experience for our client’s policyholders. The result is the highest quality claim product in the marketplace.